De servicekwaliteit: goed, beter of beta?
Esther Westerbeek (Student)
Development and optimisation of an in-service teacher training programme on motivational assessment in physical education
Menno Slingerland; Lars Borghouts; Liesbeth Jans; Gwen Weeldenburg; Gertjan van Dokkum; Steven Vos; Leen Haerens
Retentie in Affiliate Marketing
Lieke O. (Student)
Measuring business schools’ service quality in an emerging market using an extended SERVQUAL instrument
E. Mbise; Ron Tuninga
BIM biedt business voor beter beheer!
Pim Smit (Student); Wietse Theeuwen (Student); Karel Fouraschen (Begeleider); Charlotte Trip (Begeleider)
Marketing Plan for Hotel Imperio Inn
Bauer, LM (Luisa) (Student)
Stimulating quality of service delivery in mantal health care settings for youth. Suggestions for integrating support systems
Goense, P.B.; Boendermaker, L. (Lectoraat Jeugdzorg); van Yperen, T.
Spaces and services in Dutch hospice care
Martens, Ria M.G.; Mobach, Mark P. (Facility Management); Balslev Nielsen, S.; Jensen, P.A.
Finding the right focus. Improving the link between risk/needs assessment and case management in probation
Jacqueline Bosker (Onderzoeker); Cilia Witteman
Integration Of E-Service Quality, Customer Satisfaction And Technology Acceptance
André van Frederici; Pascal Ravesteijn (Lector); Benny de Waal (Lid Lectoraat)




























