Introduction This report is written for Personal Sports Club. This report will gain more insight into the customer satisfaction for Personal Sports Club. At this moment in time, Personal Sports Club has little to no insight in their customer satisfaction. That is why this research was needed. Background …

Het onderzoek is gericht op het ontwikkelen van de corporate story voor opdrachtgever Deltares, kennisinstituut op gebied van water en ondergrond. Het is een complexe organisatie, waardoor het ontwikkelen van een sterke basis en één compact verhaal een echte uitdaging is. De identiteit van het kennisinstituut …

This report aims at sharing knowledge relevant for sustainabili- ty-oriented studies and actions in the Dutch apparel sector, with a focus on clothing volumes. The apparel industry is said to be one of the most polluting at a global level; however, we nd that dis- cussions of its environmental challenges …

The collection and analysis of relevant data for evaluating public policies is not a straightforward task. An important type of such studies is the so-called ex-post evaluation. The main objective of ex-post evaluations is to determine to what extent a realized intervention is successful in tackling …

After 15 years of digital openness in education with as its most visible elements OER and MOOCs, the open community is challenged to widen adoption of openness in teaching practices to (as Rogers puts it) the early and late majority of teachers. For them to adopt, the gain should be clear and directly …

When the daily routine of a cow is disturbed, it may have a detrimental effect on the performance of activity meters to detect estrus. It is possible that during the pasture period, the daily routine of cows is disturbed, adversely affecting the performance of activity meters to detect estrus which does …

Dit onderzoek draagt bij aan een beter begrip van het fenomeen woningruil, hierbij is gelet op de historische ontwikkeling van de woningruil, bemiddelingsprocessen, lidmaatschap profielen en de rol van media. Het internet heeft voor een interactiever proces gezorgd en vergemakkelijkt woningruil kernels …

We address the explicit ecocentric roots of conservation science and the support of a growing number of conservationists for ecocentric natural value. Although ecosystem‐services arguments may play an important role in stemming the biodiversity crisis, a true transformation of humanity's relationship …

Serious games foster the acquisition of complex problem-solving skills. Assessment of such skills should be in line with instruction, and within a serious game environment its content validity should equal face-to-face assessment. Research on assessment in serious gaming has remained rather scarce. This …

Within large service organizations there are currently two trends visible. These trends seem to be diametrically opposed. On the one hand organizations face increasing price pressure and thus a pressure to cut costs. One of the consequences of this trend is that organizations are increasingly encouraging …