The semantic differential is a widely applied measurement technique in the information systems field. As we demonstrate in this study, however, there is evidence that many of the applications of the semantic differential seem to be subject to common shortcomings. In this study, we address these shortcomings …

In this study, we propose and test a chain of effects from website content, through informational and transactional success to overall website success and company performance. This framework enables us to determine the relative importance of the informational and transaction-related website functions …

This paper introduces the Analysis Framework of Face Interaction (AFFI) which is developed based on a new face dimension termed Face Confirmation − Face Confrontation at two levels: Individual level within the group and Collective level between groups. This proposed framework of face analysis reveals …

The overall topic of this book is internationalization. It is hard to deny that organizations are increasingly internationalizing in order to remain competitive, to access growth markets and resources and to reduce operating costs. Understanding international business has become imperative for academic …

De kamer is voor de student weliswaar niet het hoofddoel van de buitenlandstudie, maar het vormt wel het middelpunt van het leven van de student en bepaalt daarmee sterk hoe de buitenlandse student terugkijkt op zijn tijd in Nederland.

Purpose This paper investigates the impact of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase through Internet channels. Design/methodology/approach Using survey data from large consumer samples from 15 European countries, the authors classify consumers according …

No organisation or project is immune from the impact of globalisation and cultural diversity. Foreign sales by multinational corporations are growing 20 - 30% faster than their sales of export. This means that project managers and project stakeholders must increasingly cope with diverse cross-cultural …

Samenvatting: Dit rapport beschrijft de resultaten van een onderzoek naar de onderscheidendheid van kernwaarden van zorgorganisaties.Door middel van een vragenlijst die eind 2011 is ingevuld door 161 zorginstellingen uit diverse zorgsectoren is inzicht verkregen in welke kernwaarden zorginstellingen …

A journalistic memoir of the author when she traced the path of human migration from Africa to Asia, telling stories and revealing the immense diversity of cultures. "I am a donkey" was published in 2013. It is the first book in Assoc. Prof. Dr. Nguyen Phuong Mai's series "On the road with a naked heart’’. …