This report shows the online customer journey of Hotel van Oranje. It finds that there are negative touch points with the younger generation and it is leading to customer dissatisfaction of the website. Key recommendations are:  A new responsive website for Hotel van Oranje  Monitoring the touchpoints …

A broad agenda with societal urgency — From improving children's learning performances to delaying the onset of Alzheimer's disease. From productive employees to playing football to counteract radicalisation. From including the disabled to economic export product. Sport can make a positive contribution …

The Hanze University Groningen offers more than 60 different honours programmes for students who want to do more than the regular programme offers them. In these programmes, students are guided to become an excellent professional. Competencies defining an excellent professional were assessed in a previous …

This city profile provides a multi-dimensional overview on the most recent social, economic, political and spatial changes in the city of Amsterdam. We map the social-geography of the city, discussing recent housing and spatial development policies as well as city-regional political dynamics. Today, …

Since 2012 the dutch metropolitan area (the metropole region of amsterdam, the city of amsterdam, rotterdam, the hague, utrecht ) cooperate in finding the best way to stimulate electric mobility through the implementation of a public charging infrastructure. with more than 5600 charge points and 1.6 …

De transitie en transformatie in het sociale domein vraagt van jeugdprofessionals een nieuwe manier van werken, namelijk preventief en omgevingsgericht. Preventief en omgevingsgericht werken kent vier aspecten: 1. aansluiten bij de leefsituaties van ouders ter bevordering van eigen kracht; 2. werken …

Paper presented in the workshop 'SMEs, CSR and employment relations in a global economy' at the USE 2015 Conference, Groningen, Oct 21-23 2015 European labour market integration has, unfortunately, also led to attempts at unfair competition on employment conditions s. Competitive pressures to lower labour …

In the Netherlands, the automobile manufacturer Nissan has initiated a unique project to stimulate the uptake of electric vehicles (EV) for commercial usage. This project is called “Power to Amsterdam” and started by the end of 2014. In the project, Nissan has enabled entrepreneurs in the region of Amsterdam …

In the Netherlands, there is a large amount of people who exercise and a large variety of fitness facilities to satisfy that demand therefore it is imperative to have loyal customers in order to maintain incoming revenue streams and stimulate further growth of the company, thus increase the repurchasing …

PURPOSE: To describe the current status of the nationwide implementation process of a sports and physical activity stimulation programme to gain insight into how sports and physical activity were integrated into Dutch rehabilitation care. METHODS: The current implementation status of a sports and physical …