This dissertation increases our insight into the role of the service employee’s intercultural competences in the service to culturally diverse customers. Investigating the effect of the intercultural competences of service employees is of major importance because, as a consequence of globalization, the …

Entrepreneurship and entrepreneurship education is generally viewed upon as being important for economic growth in the 21st century. Teaching entrepreneurship however seems to need another approach to fulfill the changing needs. In this perspective active learning and constructivism is generally seen …

In dit artikel in Teaching and Teacher Education beschrijven HvA-lector Marco Snoek en Monique Volman de uitkomsten van een onderzoek naar een masteropleiding die gericht is op het ontwikkelen van leiderschap van leraren en op de impact van dat leiderschap op scholen. ‘The transfer of learning outcomes …

Worldwide, the mean age increases. In the nearby future health care professionals will face new challenges, resulting in professionals in the health care and social sector who are on an ongoing quest to define their professional role and diagnostic domains. Due to the onset of new health problems, new …

This conceptual paper describes the role of research in bachelor programs at Dutch Universities of Applied Sciences (UAS) . It presents a model for the integration of research activities into student assignments. The model makes it possible to distinguish between different levels of research. The …

The professional development of teaching staff in relation to the internationalisation of higher education institutions has not received the attention that it deserves from managers in higher education. This requires an HRM policy that explicitly addresses the issue of competence development of teaching …

The ever increasing technological developments and greater demands from our society for qualitative better, safer, sustainable products, processes and systems are pushing the boundaries of what is possible from an engineer’s perspective. Besides the (local) grand challenges in energy, sustainability, …

There are changes in society and labour market demands made to TVET and in the TVET system itself. To deal with both types of challenges, the aim for TVET planning and development is to anticipate how employment will evolve and to determine how to give individuals a knowledge base that will enable them …

In this article the authors indicate how they designed a joint Master’s level module for in-service Master’s programmes at the Hogeschool van Amsterdam, the Pädagogische Hochschule Zurich and the University of Tallinn. This module focuses on strengthening the competences of teachers and school leaders …

Health care professionals responsible for patients with complex wounds need a particular level of expertise and education to ensure optimum wound care. However, uniform education for those working as wound care nurses is lacking. We aimed to reach consensus among experts from six European countries as …