This report provides a conducted research on different attributes of the Leisure guest segment of the Hampshire Hotel Fitland in Leiden. The expectations and performances are measured in terms of 29 different attributes by a questionnaire, based on the customer satisfaction model of Akbaba . Furthermore, …

This marketing plan is written for Big in Japan. Big in Japan is a clothing store based in the eastside of Amsterdam. Big in Japan brings a carefully selected range of fashion and lifestyle brands to an accessible level, not only focusing online but also with a unique store concept, outside the city …

Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

The shallow subsurface in historic cities often contains extensive archaeological remains, also known as cultural deposits. Preservation conditions for naturally degradable archaeological remains are strongly dependent on the presence or absence of groundwater. One of the main goals at such heritage …

This research analyses the situation of the Russian minority in Lithuania. Lithuania is a post-soviet country and a neighbour of the Russian Federation that has been feeling threats due to Russia´s actions in Ukraine and its overall policies for its near abroad and compatriots. As a country with a Russian …

The main purpose of this research is to explore in what ways the gender gap could become smaller in the STEM (science, technology, engineering and mathematics) field of higher education in the Netherlands. To gain insight into this issue, research has been conducted by the Swedish approach to attempt …

Purpose: Using the global financial crisis as a critical event and based on institutional theory and stakeholder theory, this paper aims to explore the relationship between corporate governance and corporate social responsibility (CSR). The question is how stakeholders can influence corporate responses …

De transitie en transformatie in het sociale domein vraagt van jeugdprofessionals een nieuwe manier van werken, namelijk preventief en omgevingsgericht. Preventief en omgevingsgericht werken kent vier aspecten: 1. aansluiten bij de leefsituaties van ouders ter bevordering van eigen kracht; 2. werken …

Because local weather conditions in moderate climates are changing constantly, heat transfer specifications of substrate and vegetation in vegetated green roofs also change accordingly. Nevertheless, it is assumed that vegetated green roofs can have a positive effect on the thermal performance of construction …

Sport, Physical Education And Coaching in Health (SPEACH) project. Main goal of the Sport Physical Education And Coaching in Health Project (SPEACH/Erasmus+ 557083-EPP-1-2014-1-NL-SPO-SCP) is to increase awareness and behavioural change in sport professionals and European citizens towards an active and …