Abstract - This study investigates the Business Process Management (BPM) maturity and process performance of the Dutch Department of Defence (DDoD). Like any other organisation, defence departments use BPM to manage their daily business processes. Despite using BPM, the organisation has never undertaken …

Abstract The Government of the Netherlands wants to be energy neutral by 2050 (Rijksoverheid, sd). A transition towards non-fossil energy sources also affects transport, which is one of the industries significantly contributing to CO2 emission (Centraal Bureau Statistiek, 2019). Road authorities at municipalities …

Abstract Despite the numerous business benefits of data science, the number of data science models in production is limited. Data science model deployment presents many challenges and many organisations have little model deployment knowledge. This research studied five model deployments in a Dutch government …

Abstract: Technological innovation in the healthcare sector is increasing, but integration of information technology (IT) in the care process is difficult. Healthcare workers are important agents in this IT integration. The purpose of this study is to explore factors that feed motivation to use IT. Self-determination …

Digital innovation in education – as in any other sector – is not only about developing and implementing novel ideas, but also about having these ideas effectively used as well as widely accepted and adopted, so that many students can benefit from innovations improving education. Effectiveness, transferability …

This Vehicle-to-City (V2C) Operational Pilot, Flexpower, was deployed in two phases in Amsterdam from the beginning of March 2017 up to the end of May 2020 [1]. The first phase, defined as Flexpower 1, ran from March 2017 until end August 2018. The second phase, Flexpower 2, encompasses May 2019 – May …

Charging an electric vehicle needs to be as simple as possible for the user. He needs to park his car, plug his vehicle and identify to start charging. There is no need to understand the technology and protocols needed to reach this simple task. For the students and researchers of the Amsterdam University …

Smart charging protocols for electric vehicles can help avoid overload and instability in the electrical distribution network and can increase the proportion of locally generated solar energy used for charging. Our results show that the impact of smart charging depends heavily on the technical charging …

A smart charging profile was implemented on 39 public charging stations in Amsterdam on which the current level available for electric vehicle (EV) charging was limited during peak hours on the electricity grid (07:00-08:30 and 17:00-20:00) and was increased during the rest of the day. The impact of …