This dissertation increases our insight into the role of the service employee’s intercultural competences in the service to culturally diverse customers. Investigating the effect of the intercultural competences of service employees is of major importance because, as a consequence of globalization, the …

Curious about the world. Education in harmony with the surrounding context’. On December 11, 2014, dr. Hanno van Keulen was installed as professor on the chair for Educational Leadership at Windesheim Flevoland University of Applied Science in Almere, the Netherlands. In his lecture, Hanno van Keulen …

This document is created to fulfil the requirements for completing the study programme International Communication and Media at the University of Applied Sciences Utrecht. The topic arose in cooperation with the German public relations (PR) agency WAHLE & WOLF. The purpose of this research study is to …

Until a decade ago, Dutch beachwear brand Beachlife had a strong position in the Dutch marketplace, however, in the past years their market share decreased. Beachlife became less visible and less known to the target group. Brand awareness has been acknowledged to be an essential aspect of marketing and …

Purpose: To provide an overview of factors influencing the acceptance of electronic tech-nologies that support aging in place by community-dwelling older adults. Since technologyacceptance factors fluctuate over time, a distinction was made between factors in the pre-implementation stage and factors …

Redesigning business: networks in the creative economy

PURPOSE: To test if a collaborative care program (CCP) with nurses in a coordinating position is beneficial for patients with severe personality disorders. DESIGN AND METHODS: A pilot study with a comparative multiple case study design using mixed methods investigating active ingredients and preliminary results. FINDINGS: …

Introduction Nutrition is an important determinant in maintaining health and functionality in older people. Undernutrition is still a common problem in Dutch older people and is related to increased length of stay in hospitals, early institutionalization, decreased quality of life and possibly contributes …

Internationalizing curricula. Needs and wishes of alumni and employers with regard to international competencies. Internationalization has become of great importance for universities acrossthe globe. The labour market is becoming international, with internationalopportunities and international competition. …

In this paper we will be investigating the relevance of artistic practice-based research as a design method for interactive co-design works. Our study is based on Are You for Real?, an urban co-creation project which was developed by a cross-disciplinary project team with co-design contributions by students …