In today’s multichannel retail environment, consumers’ experiences in one channel influence their perceptions of another channel. Specifically, consumer evaluations of a firm’s online store have been found to be influenced by consumer interactions with the firm’s in-store personnel. This paper is among …

Due to climate change the frequency of extreme precipitation increases. To reduce the risk of damage by flooding, municipalities will need to retrofit urban areas in a climate-resilient way. To justify this investment, they need insight in possibilities and costs of climate-resilient urban street designs. …

Purpose The purpose of this paper is to synthesize the fragmented literature on organizational citizenship behavior (OCB), leader–member exchange (LMX), learning, innovative work behavior (IWB) and employee performance across different countries, disciplines and organizations, thereby broadening the …

Objective Lower physical activity levels in older adults are associated with increased co-morbidities and disability. Physical therapists have a critical role in facilitating increases in physical activity. The communication they use may impact their effectiveness. This study investigates the additional …

Physical activity (PA) and sedentary behavior (SB) have important implications for health benefits. A growing number of people use consumer available wearables such as activity trackers, which claim to objectively monitor PA and SB in free-living conditions. These devices could provide essential information …

For decades, the policy in the Netherlands’ public sector has been to stimulate and leverage ethnic and cultural diversity in the workforce. Although there can be different motives for public organizations to take up the challenge of implementing a diversity policy, among the most common is to add value. …

Summary Purpose:  This paper explores the factors influencing willingness to pay for sustainable technologies in some hospitality industry facilities, particularly hotels. Design, methodology, approach: for this study was used quantitative analysis of the results obtained through a survey conducted …

The use of the Zora robot was monitored and evaluated in 14 nursing care organizations (15 locations). The Zora robot, a Não robot with software, is designed as a social robot and used for pleasure and entertainment or to stimulate the physical activities of clients in residential care. In the first …

SRON is the Dutch national expertise institute for scientific space research and is part of NWO. It plays an important role in delivering contributions to the national and international space-research communities. Currently one of SRON’s involvements is in the X-IFU instrument for the Athena space X-ray …

A rupture of the anterior cruciate ligament (ACL) is one of the most common sports injuries worldwide, and also one of the most devastating injuries of the knee. An ACL injury happens mostly to young athletes (aged 14-40) who participate in landing, cutting and pivoting sports with fast decelerations, …