De huidige samenleving mist een stukje betovering. Sprookjes, mythen, legenden, alles wordt gerationaliseerd. Overdreven gezegd wordt deze maatschappij gekenmerkt door individualisering en oppervlakkigheid. We kunnen naar mijn mening dus wel wat meer verbondenheid en verdieping gebruiken. In het christendom …

Lean Production (LP) can be regarded as a design approach in search of a theoretical foundation. In this paper we show that Lowlands’ Sociotechnical Design Theory (STSL) could function as such a foundation. To reach this goal, we first describe STSL as a system theoretical reformulation of Original Sociotechnical …

Instrument/Tool: Network Analysis. It was developed in a research project on process improvement in small and medium sized companies in the north of the Netherlands. The instrument takes so-called worker frustrations as its starting point. A worker gets frustrated when he is confronted with a problem, …