This exploratory study investigates the rationale behind categorizing algorithmic controls, or algorithmic affordances, in the graphical user interfaces (GUIs) of recommender systems. Seven professionals from industry and academia took part in an open card sorting activity to analyze 45 cards with examples …

The user’s experience with a recommender system is significantly shaped by the dynamics of user-algorithm interactions. These interactions are often evaluated using interaction qualities, such as controllability, trust, and autonomy, to gauge their impact. As part of our effort to systematically categorize …

Design schools in digital media and interaction design face the challenge of integrating recent artificial intelligence (AI) advancements into their curriculum. To address this, curricula must teach students to design both "with" and "for" AI. This paper addresses how designing for AI differs from designing …

Experimental Learning and Innovation Environments, such as Living Labs, Field Labs, and Urban Innovation Labs, are increasingly used to connect multi-stakeholders in envisioning, creating, experimenting, learning, and trying out novel responses to diverse societal challenges. With designers facilitating …

Presentation for professionals in Design and information architecture on how to design for data-driven applications

As AI systems become increasingly prevalent in our daily lives and work, it is essential to contemplate their social role and how they interact with us. While functionality and increasingly explainability and trustworthiness are often the primary focus in designing AI systems, little consideration is …

Digitalization enables public organizations to personalize their services, tuning them to the specific situation, abilities, and preferences of the citizens. At the same time, digital services can be experienced as being less personal than face-to-face contact by citizens. The large existing volume of …

Hoofdstuk uit boek. Samenvatting van de hoofdtitel: Hoe kun je wetenschappelijk onderzoek doen dat direct een bijdrage levert aan de praktijk? Dat is de centrale vraag van dit boek. De auteurs presenteren een aanpak waarin ontwerpen en onderzoeken zijn gecombineerd. Deze methodologie levert niet alleen …

Hoofdstuk uit Handboek ontwerpgericht wetenschappelijk onderzoek, Ontwerpend onderzoeken in sociale contexten, 2023 2de druk

Hoofdstuk uit Handboek ontwerpgericht wetenschappelijk onderzoek, Ontwerpend onderzoeken in sociale contexten, 2023 2de druk