Given the hospitality industry's quick rebound and volume growth in most OECD nations following the Great Recession, the hotel sector in the Netherlands is currently experiencing a severe labour shortage that predates the Covid-19 epidemic (Joppe, 2012). Staff shortages and cost-cutting measures in the …

This paper researches hybrid hospitality company The Social Hub, specifically their Amsterdam West location. TSH introduced a new way of working, known as 3.0. This way of working aims to have operational employees work in all operational departments. This paper investigated how TSH Amsterdam West can …

The research client Botanic Sanctuary Antwerp (hereafter: botanic), a five-star superior hotel, commissioned a research to determine ways of implementing sustainable practices in the Meeting & Events (M&E) department, whilst maintaining superior quality.The research, using the Design-Based Research (DBR) …

In this article we examine the experiences of the first and second author who have changed themselves to become newly attuned to the sun, or who have “become solar”. Motivated by calls to approach solar design in novel, less technocratic ways, we reflect on their one-year journey to gain a new relationship …

This paper explores the intersection of Human-Comput- er Integration (HInt) and Critical Disability Studies (CDS) to explore how a posthumanistic epistemology in design can produce knowledge and know-how for the application do- mains of Health and Well-being. To use disability as a catalyst for innovation, …

This work explores the potential of doing collaborative data physicalization for discussing (un)sustainable practices. For this purpose, it draws on experiences from several data physicalization workshops during the period of 2018-2022, conducted in Amsterdam, The Netherlands, which were available to …

Concerns have been raised over the increased prominence ofgenerative AI in art. Some fear that generative models could replace theviability for humans to create art and oppose developers training generative models on media without the artist's permission. Proponents of AI art point to the potential increase …

It is crucial that ASR systems can handle the wide range of variations in speech of speakers from different demographic groups, with different speaking styles, and of speakers with (dis)abilities. A potential quality-of-service harm arises when ASR systems do not perform equally well for everyone. ASR …

This review is the first step in a long-term research project exploring how social robotics and AI-generated content can contribute to the creative experiences of older adults, with a focus on collaborative drawing and painting. We systematically searched and selected literature on human-robot co-creativity, …