Vertrouwen speelt een belangrijke rol in dienstverlening en in de beleving van een klant in contact met een organisatie. Vertrouwen wordt voor een aanzienlijk deel bepaald door de reputatie van een organisatie. Maar wist u dat de betrouwbaarheid van het gezicht van de klantadviseur belangrijker is dan …

Which components are essential for developing the online version of the DBT intervention to be an effective equivalent of the existing face-to-face DBT? Presentation, held during the New Year Conference KCO-January 2014.

In order to gain a more mature share in the future energy supply, green gas supply chains face some interesting challenges. In this thesis green gas supply chains, based on codigestion of cow manure and maize, are considered. The produced biogas is upgraded to natural gas quality and injected into the …

The transatlantic data transfer between the U.S. and the EU would have been extremely complex and expensive if the European Commission together with the U.S. Department of Commerce had not originated the Safe Harbor agreement in 2000. As recently as the beginning of 2014 the European Parliament, especially …

This paper explores the recurring dilemma that women still face when having to choose between their professional and their personal lives and the role that men play in it. Starting a family is one of the main reasons why women in Europe and all over the world decide to reduce their working hours or leave …

Europe in general and Romania specifically has been increasingly a target of foreign and domestic investors. Due to its cheap land prices and agricultural policies supporting largescale agricultural investments Romania has become a country with high risks concerning land grabbing. However, the academic …

Positive Travels is an online company that organises trips for business companies and for people who want to go on a holiday for leisure purposes. It was developed from its parent company Positive Business Events. Positive Travels offers trips with different themes and trips are mostly tailor-made. Positive …

For already many years the Israeli-Palestinian crisis is a complicated situation. Despite all the efforts to come to a peace agreement, a solution has not been found yet. The land that is now called ‘Israel’ is and has been very important for different reasons; economical, strategic and religious. Many …

Op grond van de data van dit onderzoek kan geconcludeerd worden dat de cliënt behoefte heeft aan blended hulpverlening: een combinatie van online hulpverlening met face-to-face contact. De online hulpvormen die de cliënt als toevoeging op het huidig aanbod ziet zijn videobellen, chatten op afspraak en …

BACKGROUND: The face is a frequent site of burn, but prevalence rates vary and reports are often limited to one healthcare setting. We examined the incidence of facial burns in the Netherlands in Emergency Departments (ED), hospitals and burn centres. Additionally, we identified which patient, injury …