Dit werkboek maakt deel uit van een SIA RAAK MKB-onderzoeksproject met projectnaam: ‘Wij zijn een familiebedrijf! En (hoe) communiceren we dat?’. Dit werkboekje biedt familiebedrijfsondernemers in de gastvrijheidssector handvatten voor de afstemming van hun communicatie en andere bedrijfsonderdelen op …

Abstract Healthcare organizations operate within a network of governments, insurers, inspection services and other healthcare organizations to provide clients with the best possible care. The parties involved must collaborate and are accountable to each other for the care provided. This has led to a …

Abstract - This study investigates the Business Process Management (BPM) maturity and process performance of the Dutch Department of Defence (DDoD). Like any other organisation, defence departments use BPM to manage their daily business processes. Despite using BPM, the organisation has never undertaken …

Abstract The Government of the Netherlands wants to be energy neutral by 2050 (Rijksoverheid, sd). A transition towards non-fossil energy sources also affects transport, which is one of the industries significantly contributing to CO2 emission (Centraal Bureau Statistiek, 2019). Road authorities at municipalities …

Abstract Despite the numerous business benefits of data science, the number of data science models in production is limited. Data science model deployment presents many challenges and many organisations have little model deployment knowledge. This research studied five model deployments in a Dutch government …

Abstract: Technological innovation in the healthcare sector is increasing, but integration of information technology (IT) in the care process is difficult. Healthcare workers are important agents in this IT integration. The purpose of this study is to explore factors that feed motivation to use IT. Self-determination …

The objective of this study is to provide an important building block of circular economy. This comprises the reuse of rubber from end-of-life tires for new tires, as well as saving our resources.

My recently started Civic Prototyping research group aims to develop new tools and methods enabling urban residents to exploratively research and develop applications of new technologies. This allows them to improve their everyday lives by taking their own initiative in creating valuable services, products, …

Talking about the built environment can be a bit like discussing the national football team. Most people are interested in the subject, and almost everyone has an opinion about it. An opinion that we often substantiate with firm positions. And quite rightly so, says Perica Savanović. After all, we must, …

Wat moet je doen als je beleid wilt maken op basis van wetenschappelijk onderzoek waarvan de resultaten totaal niet eenduidig zijn? Dit essay behandelt vier valkuilen bij het gebruik van tegenstrijdige onderzoeksuitkomsten door beleidsmakers: (1) verwarren van theoretische en empirische argumenten, (2) …