Purpose Social media have become a key part of placemaking. Placemaking revolves around collaboration between multiple stakeholders, which requires ongoing two-way communication between local government and citizens. Although social media offer promising tools for local governments and public professionals …

For organizations that use IT systems in their primary business or as support of their business processes, optimal alignment between the business strategy and their business information technology (BIT) is critical. However, achieving business information technology alignment remains challenging due …

Addressing and integrating human values into AI design and development processes in research and practice can be di cult, and a clear methodological approach can clarify issues of both theory and prac- tice. One such approach is Value Sensitive Design (VSD), an established theory for addressing issues …

Synopsis   Purpose: The purpose of this study is to explore which factors contribute to accelerating the matching process in demand and supply of suitable housing for the elderly in the Netherlands.   Design/Methodology/Approach: This research provides knowledge on the aspects related to cooperation …

Industrial design practice has broadened from designing (mass-)products towards more open, complex, dynamic, and networked design. Organizations are increasingly hire design professionals and turn their attention towards design as an important capability that can help them generate innovation and improve …

Purpose The purpose of this paper is to investigate coaches' views on developing leadership and shared leadership capacity in particular in competitive youth football. Design/methodology/approach This qualitative examination focusses on the leadership philosophy of ten male coaches at the sub-elite competitive …

Purpose More than 25 years after the first introduction of the public value concept by Moore in 1995, the concept is now widely used, but the operationalization of public value accounting is still weak. This paper shows empirical results of a study analyzing the application of the public value concept …

Recent economic crises, environmental problems and social challenges have urged us to drastically change our consumption and production patterns and transform organisations to contribute to socio-technical transitions that positively impact these challenges. Therefore, sustainable development and the …

Although empathy is an essential aspect of co-design, the design community lacks a systematic overview of the key dimensions and elements that foster empathy in design. This paper introduces an empathic formation compass, based on a comparison of existing relevant frameworks. Empathic formation is defined …

Balancing processes of external contingency and internal P-O fit is amongst the challenges facing innovative HE institutions today. This multi-level case study presents findings from a research & development program targeted to investigate and improve organisational-, leadership- and employees’ capacities …