This thesis gives an overview about how YCall (a VoIP App) can be positioned in the Dutch market. This positioning helps to minimalize information overload in the mind of consumer, and thereby leaving a clear impression and message about the product and brand. Thus, by designing the most suitable market …

This article presents an evaluation study of a case management method for child protection services, the Delta Method for Family Supervision, in terms of supervision order duration and occurrence and duration of out-of-home placements. Additionally, case and case manager characteristics were examined. …

Stakeholder engagement in Environmental Impact Assessment (EIA) and Health Impact Assessment (HIA) provides opportunities for inclusive environmental decision-making contributing to the attainment of agreement about the potential environmental and health impacts of a plan. A case evaluation of stakeholder …

If your company is currently collaborating with competitors in order to advance sustainability, this tool will help you think about how to take that collaboration to the next level and achieve better results. If you’re still at the planning stages, this tool can help you reflect on where you would like …

Since the Like-button was introduced in 2009 by Facebook, its use increased rapidly. Liking became an important part of our daily routines on the internet since we are able to like almost any creative expression, such as photos and videos. Little is known about the effects of liking (and disliking) on …

Modern engineering systems are complex socio-technical structures with a mission to offer services of high quality, while in parallel ensuring profitability for their owners. However, practice has shown that accidents are inevitable, and the need for the use of systems-theoretic tools to support safety-driven …

On-time departure performance is important for airlines that seek the highest satisfaction of their passengers. The main component of achieving on-time departure is being able to complete the turnaround operations of an aircraft within the scheduled time. To address this problem, the present paper examined …

This dissertation is focused on the relations between the European Union and the Russian Federation in light of the recent developments in Ukraine. The research provides evidence on the relations between these parties, keeping the dissolution of the Soviet Union in mind. It looks at various theories …

The aim of this research is to look at the access to justice for the poor communities living in less developed contexts and to examine whether technology can provide a solution for improving access to justice. For this purpose the central question behind the research is: “How can technological innovations …

In recent discussions on the internationalisation of higher education, the constant introduction of new terms and definitions has rightly been criticised. Although we are fully aware of this, we consider that the importance of clarifying the concept of 'internationalisation at home' overrides the urge …