The aim of this research was to gain evidence based arguments for the use of the scoring rubric for performance assessment of information literacy [1] in Dutch Universities of Applied Sciences. Faculty members from four different departments of The Hague University were interviewed on the ways in which …

De opdracht betreft het beschrijven van de huidige ITIL processen (incident management, problem management e.d.) en verbetering inventariseren en implementeren. Het doel van de afstudeeropdracht is inzicht krijgen in de huidige processen en werkprocedures die ten grondslag liggen aan de ICT servicedienst, …

The current paper investigated age-related differences in the relations of psychological contract breach with work outcomes over time. Based on affective events theory, we expected job satisfaction to mediate the longitudinal relationship of contract breach with changes in job performance. Moreover, …

The current paper investigated age-related differences in the relations of psychological contract breach with work outcomes over time. Based on affective events theory, we expected job satisfaction to mediate the longitudinal relationship of contract breach with changes in job performance. Moreover, …

Energy management and carbon accounting schemes are increasingly being adopted as a corporate response to climate change. These schemes often demand the setting of ambitious targets for the reduction of corporate greenhouse gas emissions. There is however only limited empirical insight in the companies’ …

The aim of this research is to assess the potential impact of the CO2 Performance Ladder on CO2 emission reduction. The CO2 Performance Ladder is a new green procurement scheme that has been adopted by several public authorities in the Netherlands; it is a staged certification scheme for energy and CO2 …

Planning of transport through inland shipping is complex, highly dynamic and very specific. Existing software support is focusing on road transport planning and/or is merely a visual representation of shipments to be manually assigned to particular vessels. As a result inland shipment planning is time-consuming …

Dit onderzoek is verricht voor de servicetak van Fisher Valves Europe, businessunit van Emerson Process Management. De diensten van de servicetak omvatten het installeren, onderhouden en het leveren van (reserve)onderdelen in de Europese olie- en gasindustrie. In Europa bestaan vier service centers welke …

Purpose: The article shows the relevance of an insider’s perspective on workers in the cleaning industry (cleaners). It explains how the ways in which cleaners create meaning in their work can be explored. These findings help to create added value for FM. Theory: Organisational theory describes a paradigm …