This chapter offers a working definition of social accountability as any citizen-led action beyond elections that aims to enhance the accountability of state actors. We view social accountability as a broad array of predominantly bottom-up initiatives, aimed at improving the quality of governance (especially …

Adaptive governance describes the purposeful collective actions to resist, adapt, or transform when faced with shocks. As governments are reluctant to intervene in informal settlements, community based organisations (CBOs) self-organize and take he lead. This study explores under what conditions CBOs …

Interconnected and smart technologies complicate personal information management (PIM) because users delegate the storing, organizing, and retrieving of personal information to smart and mobile service providers. Meta-level PIM activities are required to maintain the privacy and security of personal …

Despite the widely held notion that processes of radicalization tend to happen in relation to others, systematic evidence on the social context in which actors meet and form ties is scarce. This is problematic, as without a more thorough understanding of the relational dimension of radicalization, any …

Social network analysis can be a powerful tool to better understand the social context of terrorist activities, and it may also offer potential leads for agencies to intervene. Our access to Dutch police information allows us to analyse the relational features of two networks that include actors who …

Urban commons is presented as a challenge of collaborative governance. This study delivers a normative perspective to analyse and evaluate processes and outcomes of the governance of urban commons. It demonstrates the development and application of the perspective in action research on Amsterdam’s Zero …

Purpose of this study This study aims to better understand the deliberate design of student learning in living labs. Theoretical background The intended purpose of living labs in higher education is to integrate education, research and professional practice and thereby integrate initial learning (of …

In January 2022 the new Dutch Civic Integration programme was launched together with promises of improvements it would bring in facilitating the ‘integration’ of newcomers to the Netherlands. This study presents a critical discourse analysis of texts intended for municipalities to take on their new coordinating …

Basic human rights, like freedom of expression, freedom of the press, and privacy, are being radically transformed by new technologies. The manifestation of these rights in online spaces is known as “digital rights,” which can be impeded or empowered through the design, governance, and litigation of …

This paper describes the work done to track the supply chains of sur-veillance technologies from the global North to African governments for illegal surveillance of their citizens. We conducted desk research to analyse the supply side of surveillance technology exported to African countries. Our preliminary …