The work presented in this paper is set up in the context of empathic design, in particular design for people in mourning situations. It seems almost a truism to say that designing for a situation as delicate, emotional, and complex as mourning demands that the designer is able to build empathy and (com)passion …

Streekbox is an organisation in delivering fresh food meal kits, which is still a developing organisation. The brand value of Streekbox is: “we connect people with local and healthy products”. Within the organisation, there was no focus on the Customer Journey. The organisation wants to map its Customer …

In this essay, the smartphone as a new technology and medium is analysed with regards to its effects on individuals and society. McLuhan’s tetrad serves as a framework for analysis, consisting of a set of four effects to examine media in their historical context and present environment as well as the …

This essay provides a debate about Lasswell’s policy scientist of democracy (PSOD, 1948) in comparison to the model of liquid democracy (21st century) based on the question if the digital age requires new models of democracy. The PSOD of Lasswell, a disciplinary persona, is in favour of an elitist approach …

Never say never again!

The aim of this paper is to reflect on Russian-OSCE relations and how this has changed from Russia's constructive engagement to gradual disillusionment. The history of Russia’s engagement in the OSCE is traced back to the founding of the organisation in 1975, while there is particular focus on the Yeltsin …

In het boek Schools that learn (2012, p. 76) van Peter Senge staat een mooi citaat: ‘A boy of five, on the first day of kindergarten, asked his teacher, ‘When am I going to learn how to read? She said, a bit absently (for there was a lot going on), ‘Oh, that won’t happen until next year, in first grade.’ …

While a relatively large literature outlines adjustment processes for retirees in general, very little empirical and theoretical attention has focused on the psychological adjustment process for bridge employees. That is to say, few studies have attempted to understand the psychological mechanisms that …

10 Years Lifelong Learning in Music. Today we will look back on the work in the LLM group during the past 10 years, and we will look to the future as well. Lifelong Learning for musicians is a never-ending theme, as there is always much change to respond to. And this is something which may become very …

The competency profile underlying higher nursing education in the Netherlands states that bachelor-prepared nurses are expected to be able to participate in ethics committees. What knowledge, skills and attitudes are involved in this participation is unclear. In five consecutive years, groups of two …