Big data analysis can change the global tourism and hospitality industry, providing deeper knowledge and greater insights and increased relationships regarding e-travelers. The purpose of this study is to present a mapping literature review and a research articles' classification regarding big data and …

This project was a basis of a toolbox for Personal Development coaches. The Sound Based Microinterventions toolbox was designed by Kasia, researcher of the Authentic Leadership Research Group, drawing from her extensive professional training and experience in music and composition. The development process …

This thesis presents an exploration of ‘how entrepreneurship education pedagogy can enhance undergraduate business students’ autonomous motivation for self-directed learning’. It has twin, equally valuable, purposes: to make an original theoretical contribution and to improve professional practice in …

The transition towards more sustainable business practices requires the changing of products, services, processes, policies and resources of organizations. Acknowledging the role projects play in these changes, the concept of sustainability should be integrated in the way projects are selected, prioritized, …

Extensive research has explored the role of perfectionism in individuals (Hewitt & Flett, 1991; Mackinnon & Sherry, 2012). Perfectionism is considered as a stable personality trait that is characterized by “high standards of performance which are accompanied by tendencies for overly critical evaluations …

Design/methodology Organisations are digitising the customer journey at a fast pace but have no idea what the effects of digitisation will be on customer experience and customer relationships. This paper describes two studies on digitisation in customer contact and the effects on customer experience …

The purpose of this paper is to gain deeper insight into the practical judgements we are making together in ongoing organizational life when realizing a complex innovative technical project for a customer and so enrich the understanding of how customer orientation emerges in an organization. The outcome …

Presentation at conference about methods and result scoping review into factors influencing family involvement in treatment decision making for older patients with cancer. Presenter is Bea Dijkman. Other names where involved in the research and approved the presentation.Background and purposeMany older …

Living labs are complex multi-stakeholder collaborations that often employ a user centred and design-driven methodology to foster innovation. Conventional management tools fall short in evaluating them. However, some methods and tools dedicated to living labs' special characteristics and goals have already …

The following research justification report uses competitive analysis as a research method to find out which USP’s (unique selling propositions) De Pooter can use to obtain a competitive advantage towards their candidates. The demand for a competitive overview was first established after De Pooter changed …