A chatbot’s design affects how customers perceive its competence and usefulness, both significant predictors of technology acceptance. The preferred design principles vary with the customer’s emotional state and personality, making it unrealistic to come up with a static design that serves everyone. …

As more and more older adults prefer to stay in their homes as they age, there’s a need for technology to support this. A relevant technology is Artificial Intelligence (AI)-driven lifestyle monitoring, utilizing data from sensors placed in the home. This technology is not intended to replace nurses …

Purpose – Organizations increasingly call for teamwork when working on challenges such as implementing new technologies or creating innovations. Teams require team leaders who analyze the situations at hand. This study explores team leaders’ mental representations of such situations and their decisions …

Background: As more and more older adults prefer to stay in their homes as they age, there’s a need for technology to support this. A relevant technology is Artificial Intelligence (AI)-driven lifestyle monitoring, utilizing data from sensors placed in the home. This technology is not intended to replace …

Many students persistently misinterpret histograms. This calls for closer inspection of students’ strategies when interpreting histograms and case-value plots (which look similar but are diferent). Using students’ gaze data, we ask: How and how well do upper secondary pre-university school students estimate …

New Virtual Care Centers (VCCs) within hospitals utilize information technology to remotely monitor and support patients with chronic diseases living at home. Nurses play a crucial role by providing remote coaching and guidance to help patients manage their conditions. Currently, there is a growing understanding …

In this paper, we draw on our subjective experiences as Early Career Academics (ECAs) at a Dutch University to demonstrate our complex relationship between academic life and parenthood. Building on the sensemaking literature, we employ a collective autoethnography to unveil six distinct new parent scripts …

Pregnancy and early parenthood mark a transformative period where women become caregivers and assume a new role with new responsibilities. While often portrayed positively, the transition to motherhood can be overwhelming. This is especially true for women living in adverse circumstances, presenting …

The American company Amazon has made headlines several times for monitoring its workers in warehouses across Europe and beyond.1 What is new is that a national data protection authority has recently issued a substantial fine of €32 million to the e-commerce giant for breaching several provisions of the …

Slomp, J. and Gupta, J.N.D., Lean Planning & Control in a High-Variety/Low-Volume Environment, 2024, in Challenging the Future, Proceeding of the European Lean Educator Conference, ELEC 2023, ‘s-Hertogenbosch, The Netherlands, October 24–26, 2023, Editors Ton van Kollenburg, Alinda Kokkinou, and Olivia …