Manufacturing firms are increasingly adopting AI to improve inspection, maintenance, scheduling, robotics, digital twins, knowledge management, and supply chain coordination. However, these applications do not automatically create human-centered progress. Without deliberate organizational maturity, AI …

This study examines the integration of Connected Autonomous Transportation (CAT) systems at container terminals, focusing on identifying and prioritizing key performance indicators (KPIs) important to trucking companies. Using a mixed-methods approach, including a literature review, stakeholder interviews, …

Automation of transport has several potential advantages, such as an increase in road capacity, in road safety and in driving comfort. In addition, automation offers a significant solution to the growing challenge of the driver shortage. In this report, we examine the impact of using autonomous vehicles …

This paper describes a business process and organizational re-design and implementation project for an e-government service organization. In this project the initial process execution time of a Virtual Private Network (VPN) connection request has been reduced from some 60 days to 2 days. This has been …