This research is part of creating an integrated portfolio of services named Cloud Transformation Services to help customers assess, design and transform their business and service models to cloud based services. The vision of this integrated portfolio is to establish Atos as a market leading technology …

This report is a case study for the International Trade and Export Consultancy firm Enternational and its client Wellness Telecom, an Information and Telecommunication Technology company. Wellness Telecom develops innovative technologies for among others Smart Cities. In the end of 2012, Wellness Telecom …

Outsourcing of business processes and information technology (IT) operations is an important trend in large and middle-sized organizations. However, outsourcing could affect the organization’s ability to align its IT with business strategy and operations. This article reports a qualitative study into …

This paper reports a study into the relationship between the configuration of the process of Strategic Information Systems Planning (SISP) and the success of SISP. SISP is an important activity in the alignment of information technology systems and services to business requirements. However, despite …

The ever changing world of Internet has transformed traditional marketing and companies since the start of the World Wide Web. Every day billions of people around the world use the Internet for entertainment, shopping, search, social purposes, and much more. This behaviour is changing the way companies …

We need look no further than the use of email communication, mobile phones and cars to understand that technology has wide-ranging social consequences. What is more, designers are plainly not always aware of the social consequences of technology, despite practicing user-centred design. Email, for instance, …

Companies are on the verge to think about retention of older workers (workers above 50) in their company. Thus organisations, more specifically small and middle-sized enterprises (SMEs), are busy with the development of concepts how to make the time between 50 and retirement age of 65 or 67 for employees …

Outsourcing and offshoring provide companies with ways to achieve their business objectives better or more cost effectively or despite a shortage of specific resources. From a research point of view, outsourcing and offshoring have mostly been studied as something that large companies do, not small and …

Nokia is a large mobile phone company that is struggling to keep up with other players in the emerging smartphone market. The market is very competitive and the products have a short life cycle. Furthermore, a high level of innovativeness is required. In this report the Finnish mobile phone company has …

According to the Dutch parliament, Holland is still recovering from the Euro crisis. The Euro crisis starts with the malfunctioning tax system of Greece and the consequences are felt throughout the whole of Europe. It is a very difficult time for companies and especially for exporting companies. However, …