This report shows the online customer journey of Hotel van Oranje. It finds that there are negative touch points with the younger generation and it is leading to customer dissatisfaction of the website. Key recommendations are:  A new responsive website for Hotel van Oranje  Monitoring the touchpoints …

Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

The available Bachelor thesis deals with the topic "Delay of studies concerning the part-time study social education at the Saxion Hogeschool Enschede". The objective of this thesis is to recognize essential factors, which lead to exceeding the standard period of studying. Subsequently, practice-based …

Achtergrond: PCOS komt wereldwijd bij ongeveer 15% van de vrouwen in de vruchtbare periode (18-45 jaar) voor. De symptomen geassocieerd met PCOS zoals overgewicht, acne, overbeharing en onvruchtbaarheid zijn een bron van psychologische morbiditeit. Er zijn aanwijzingen dat voeding een mogelijke rol speelt …

The main objective of this report was to show the economic similarities and differences after the Second World War up until the end of the Cold War between the ‘leader of Europe’, Germany, and the upcoming country, Poland. The report focused on researching the Polish endeavours which helped the country …

Keune Haircosmetics Manufacturing B.V. is a Dutch company that specializes in professional hair cosmetics. The company is now active in more than 70 countries and is looking to further expand its market internationally. Although Mexico presents a significant opportunity for the company to expand because …

Since 2013, the Dutch baby care brand NAÏF successfully sells their natural-based baby care products on the Dutch market. NAÏF’s main products include shampoo, wash gel, body lotion, diaper cream, nurturing cream, bath oil and baby oil. From 2013 to 2016, NAÏF has been expanding their sales on an international …

Road and City Mobility (RCM) is a business unit of Siemens Netherlands. RCM’s core business is to provide infrastructure solutions for its customers. Generally, 80% of RCM’s revenue is generated by projects; the other 20% of the overall revenue is generated by the sales of products (e.g. electronic variable …

The research was designed for international students who followed the European Studies four-year English program at The Hague University, as an increasing number of international students are coming to receive their higher education in the Netherlands. Foreign students need to adapt socially and academically …

To date, limited research has been conducted on hydration in surfers and no recommendations could be found regarding optimal hydration practices in surfers. This makes it difficult for dietitians and surf coaches to give evidence-based advice to surfers regarding optimal hydration practices. In order …