The idea that technologies influence society—both positively and negatively—is not new. This is mainly the terrain of the philosophy and the ethics of technology research. Similarly, design research aims to help create new technologies in line with individual, social, and societal needs and values. Against …

In their study "How Perceived Fit Affects Customers’ Satisfaction of In-Store Social Robot Advice", Stephanie van de Sanden, Tibert Verhagen, Ewout Nas, Jacqueline Arnoldy, and Koen Hindriks explore how various dimensions of perceived fit influence customer attitudes and satisfaction toward social robots …

This report provides an extensive description of the research process and the development of a professional product aimed at the social inclusion of people with a disability on the island Sal. The introduction describes the research context, including the rationale and the central problem statement. …

Background In a global effort to design better hospital buildings for people and organizations, some design principles are still surrounded by great mystery. The aim of this online study was to compare anxiety in an existing single-bed inpatient hospital room with three redesigns of this room in accordance …

This thesis explores the realm of books and bookstores; namely Waterstones Amsterdam in its quest to enhance their in-store customer experience. My client is Phillip Harte, Waterstones Amsterdam’s Branch Manager. This essay resorts to a key methodology, Design-Based Research, “which aims at designing, …

It is by no means uncommon that academic scholars, journalists and even poets use the epi-thet ‘age of’ to signal how a certain feature is particularly characteristic of the times in which we live. In this chapter, we argue that it makes sense to address our current epoch as an ‘age of emotions’. Broadly …

De sociaal werkers in het sociaal wijkteam Zwolle Zuid hebben aangegeven dat de werkwijze omtrent vroegsignalering van schulden niet efficiënt en duurzaam is. Zij komen laat met de inwoner in contact wanneer de schulden al hoog zijn en er veel geregeld moet worden om deze geldproblemen te kunnen aanpakken. …

Zou het helpen als we zelf aardiger zijn op social media? Bart Wernaart, lector Moral Design Strategy gelooft er niets van. Want de infrastructuur van social media leidt tot polarisatie

In deze aflevering van Social Work Future Proof gaat lector Maja Ročak in gesprek met Bart Wernaart, lector Moral Design Strategy, en Lucas van Houtert, verslaggever bij het Eindhovens Dagblad, over de toekomst van de Brainport regio. De plannen voor de aanzienlijke schaalvergroting in deze regio en …

In applied research across various community settings, successful outreach, communication with participants and an understanding of power dynamics and privilege are essential for researchers. Truly inclusive social design is only feasible when respondents are closely and respectfully integrated at every …