Artikel student Hoger Toeristisch en Recreatief Onderwijs. Beoordeling: 7.

With changing retirement ages and an aging workforce, interest is growing on the potential contribution of relevant bundles of HR practices in eliciting well-being and performance among aging workers. Drawing on theories on lifespan development and self-regulation, we distinguished two bundles of HR …

Presentatie Energietransitie. Doelgroep: HIT Assen en Enexis

Guest lecture ‘Entrepreneurship in Music’. Course ‘De Ondernemende Musicus’ (‘The Entrepreneurial Musician’) , Prince Claus Conservatoire, Hanzehogeschool, 19-12-2012

Given that it is essential for hotels to understand how guests experience hospitality, hotel managers need more concrete and tangible insights into this issue to improve their service. Quantitative research on experience of the physical environment and employee contact has shown that the comfort of hotel …

Artikel studenten Hoger Toeristisch en Recreatief Onderwijs

Guest lecture ‘Entrepreneurship in Music’. Course ‘De Ondernemende Musicus’ (‘The Entrepreneurial Musician’) , Prince Claus Conservatoire, Hanzehogeschool Groningen, Groningen, 11/1/2012.

The goal for the coming years is to get insight in the guest experience in hotels. What is guest experience? How to measure guest experience? What is the relation between guest experience and guest loyalty? And finally, what tangible elements in the physical environment of hotels and the contact with …

Guest lecture

Artikel student Hoger Hotel Onderwijs. Beoordeling: 7.