In the city of Amsterdam commercial transport is responsible for 15% of vehicles, 34% of traffic’s CO2 emissions and 62% of NOx emissions. The City of Amsterdam plans to improve traffic flows using real time traffic data and data about loading and unloading zones. In this paper, we present, reflect, …

In most countries, the demand for integrated care for people with chronic diseases is increasing as the population ages. This demand requires a fundamental shift of health-care systems towards more integrated service delivery models. To achieve this shift in China, the World Health Organization, the …

The proposal aims to present the first findings of the Better Together project in the Westerpark area of Amsterdam. The project targets three urgent - and connected- urban challenges: • firstly the increasing social isolation of older migrants and people with psychiatric histories; • secondly the need …

Introduction: The implementation of oncology care pathways that standardize organizational procedures has improved cancer care in recent years. However, the involvement of “authentic” patients and caregivers in quality improvement of these predetermined pathways is in its infancy, especially the scholarly …

Urban ageing is an emerging domain that deals with the population of older people living in cities. The ageing of society is a positive yet challenging phenomenon, as population ageing and urbanisation are the culmination of successful human development. One could argue whether the city environment …

Technology in general, and assistive technology in particular, is considered to be a promising opportunity to address the challenges of an aging population. Nevertheless, in health care, technology is not as widely used as could be expected. In this chapter, an overview is given of theories and models …

Urbanisation and climate change have an effect on the water balance in our cities resulting in challenges as flooding, droughts and heatstress. Implementation of Sustainable Urban Drainage Systems (SuDS) can help to restore the water balance in cities by storing and infiltrating stormwater into the subsurface …

Proper decision making represent one of an organization’s most important capabilities. To manage decisions and underlying business rules, an increasing number of organizations have begun to use business rules management (BRM). However, given BRM research’s and practice’s nascence, we need to more deeply …

Abstract Quality problem: Unplanned hospital readmissions frequently occur and have profound implications for patients. This study explores chronically ill patients' experiences and perceptions of being discharged to home and then acutely readmitted to the hospital to identify the potential impact on …

Evaluating an (implemented) Business Rules Management Solution (BRMS) is not a frequently conducted process within organizations. A tool is needed, which supports this process and supports future BRMS implementations. A literature study is conducted on the relevant building blocks of a BRMS. The results …