During the existence of Hemels Publishers (since 1994), new clients have always come to Hemels Publishers on their own initiative. However, at this point the management feels the acquisition of clients needs to be structured and streamlined within the company and therefore developed a new marketing plan …

In business, innovation is the link between the possibilities of invention and the realities of consumer needs and desires. It is a dynamic relationship, one Justien Marseille and Ilan Roos argue benefits from trend analysis. In the context of different customer types and different time frames, this …

Companies today are in the continuous improvement game continuously anticipating customer needs at the same time as reducing transaction costs. It’s a tough game, in which techniques evolve so fast that an organisation with rigid management cannot hope to keep up. Indeed, requirements for management …