When consumers are dissatisfied with a consumption experience, they usually respond in one of the following ways: (1) stop using an organization’s products/services and take their business to a competitor, (2) file a complaint with the organization that is responsible for the dissatisfying consumption …

The power of the European Union’s language policy is limited, since it runs its policy based on the principle of subsidiarity. However, this does not mean the EU cannot exert pressure on the member states and thus, influence national language policies. As European countries increasingly focus on the …

This research was conducted as a response to the recent trend of flexibilization in the European labor market. Factors for its fast emergence include the increased international competition and the effects of the economic crisis in Europe. Young workers have become overrepresented in flexible jobs. The …

HelloFresh Nederland is a Dutch organisation which offers an e-commerce subscription service, providing a home-delivered box full of ingredients and recipes to use these ingredients to cook a healthy meal. The Dutch online food business is on the rise and HelloFresh Nederland is striving to master the …

In this study the impact of athlete endorsements on the attitude and buying behaviour of consumers was investigated. Many times, endorsers are seen as having a positive impact on a brand and are used to endorse sport products as well as non-sport products. Sometimes an athlete is endorsing different …

This final project assesses the supervision and guidance provided by Smiling Faces in order to achieve the best possible fulfillment of the duty to care. The main question that will be answered in this final project is: how could Smiling Faces improve its position in the au pair business by achieving …

According to the resource dependence theory, organisations draw upon interorganisational relationships to address the need for additional resources. The purpose of this study was to analyse whether sport clubs with serious resource problems regarding members, human resources (volunteers and coaches), …

Probleemstelling Pijn bij oncologische patiënten komt veel voor, specifiek in een gevorderd stadium. Vanwege bijwerkingen van pijndempende medicatie wordt de gewenste mate van pijnreductie, voornamelijk in de palliatieve fase, vaak niet behaald. Doelstelling Inzicht verkrijgen betreft het effect van …

Inleiding: De vorming van een contractuur is één van de mogelijke complicaties, die kan ontstaan na een CVA. Een contractuur kan leiden tot pijn, ongemak en beperkingen bij bewegingen. 52 % van de mensen in een ziekenhuis, die een CVA heeft doorgemaakt, krijgt te maken met een contractuurvorming. Het …

In this dissertation, the European Commission's selection process of policy instruments to tackle climate change has been reviewed, with the main focus on understanding what internal factors have influenced the Commission in this process and how this has led to the implementation of soft policy instruments. …