With regard to the increasing global competition for highly-skilled labour, the group of mobile international students is becoming more and more prominent in the considerations of national policy-makers. One concrete idea is to develop policies in order to bind international students and foreign knowledge workers …

According to the resource dependence theory, organisations draw upon interorganisational relationships to address the need for additional resources. The purpose of this study was to analyse whether sport clubs with serious resource problems regarding members, human resources (volunteers and coaches), …

This manifesto describes the notion of sustainable development according to its basic appeal for economic, social and environmental value-creation, together with the implications of its meaning at the level of the individual (the manager), the organisation (the business) and society. As sustainable tourism …

By use of a literature review and an environmental scan four plausible future scenarios will be created, based on the research question: How could the future of backpack tourism look like in 2030, and how could tourism businesses anticipate on the changing demand. The scenarios, which allow one to ‘think …

Inzicht in hoe gasten hun hotelbezoek ervaren is belangrijk. Hotels zijn zich hiervan in toenemende mate bewust. Hotels meten regelmatig de tevredenheid van hun gasten. Maar hoe komt het dat gasten tevreden of niet tevreden zijn? Gastbeleving gaat over het ‘waarom’ achter deze tevredenheid en heeft te …

Wat is de betekenis van erfgoed voor de constructie van regionale identiteit in de regio’s Twente en de IJsseldelta in een leisure context? Een effectief vrijetijdsbeleid is gebaat bij het begrijpen van de consumptie van erfgoedattracties door bezoekers. Het verkrijgen van inzicht in de betekenis en …

In this paper I investigate the way in which first year students in the Department of Media, Information and Communication at the Amsterdam University of Applied Sciences, use Facebook. I provide an overview of recent studies on Facebook usage and present the results of a survey (in the form of an online …

Given that it is essential for hotels to understand how guests experience hospitality, hotel managers need more concrete and tangible insights into this issue to improve their service. Quantitative research on experience of the physical environment and employee contact has shown that the comfort of hotel …

Gastvrijheid lijkt een abstract begrip. Lijkt, want volgens onderzoeker Ruth Pijls is gastvrijheid wel degelijk meetbaar en tastbaar. "Een goede gastvrijheidsbeleving leidt uiteindelijk tot meer loyaliteit bij gasten."

Purpose: This paper aims to define the influence of the physical and social dimensions of the work environment on knowledge productivity of academics in Dutch Universities of Applied Sciences.Design/methodology/approach: Literature review; a multiple case study based on literature review (6 cases); a …