The purpose of this paper is to gain deeper insight into the practical judgements we are making together in ongoing organizational life when realizing a complex innovative technical project for a customer and so enrich the understanding of how customer orientation emerges in an organization. The outcome …

This paper addresses three theoretical innovations for the current City as Text (CAT) method. First, we introduce a developmentally appropriate conceptualization of the inner context construct. Second, we introduce the Dynamics Systems Approach and discuss how the six key assumptions of the DSA can stimulate …

This book fills an important gap in the sport governance literature by engaging in critical reflection on the concept of ‘good governance’. It examines the theo retical perspectives that lead to different conceptualisations of governance and, therefore, to different standards for institutional quality. …

Organisaties zijn te beschouwen als complexe sociale systemen. Gebeurtenissen daarbinnen zijn fundamenteel onvoorspelbaar. Niemand kan immers het geheel overzien en men kan alleen bijdragen aan ontwikkelingen door erin te participeren en daardoor onvermijdelijk deel te worden van de onvoorspelbaarheid. …

Description: The Neck Pain and Disability Scale (NPDS or NPAD) is a questionnaire aiming to quantify neck pain and disability.1 It is a patient-reported outcome measure for patients with any type of neck pain, of any duration, with or without injury.1,2 It consists of 20 items: three related to pain …

All Gone is a series of experiments with AI that build on existing collections of climate fiction to create much-needed new climate imaginaries. As the climate crisis is also a “crisis of imagination” (Ghosh, 2016), this project turns to the art genre that is best at forecasting and imagining alternative …

Getting students to reflect critically is considered hard to achieve. This should be addressed because critical reflection is crucial for students to prepare for their professional lives in a complex world. We examined the research method Photovoice to raise critical reflection in students. Traditionally, …

Fear needs dealing with. Fear demands to be abated, countered or turned into something else, contributing and curtailing how we ‘do’ being human beings. This special issue of the European Journal of Cultural Studies addresses fear within media and popular culture, adopting a cultural studies approach …

This paper presents a proof of concept for monitoring masonry structures using two different types of markers which are not easily noticeable by human eye but exhibit high reflection when subjected to NIR (near-infrared) wavelength of light. The first type is a retroreflective marker covered by a special …

There is an increasing attention for youth social work professionals to collaborate with volunteers, parents, and other professionals. Collaboration can contribute to positive outcomes for youth. The present study contributes to understanding differences in the extent to which youth social work professionals …