This strategic sales report is realized by Thomas Vos, a student at the University of Applied Sciences in Leiden. On behalf of Metsens, a strategic sales report has been written in order to gain growth. Metsens’ target is to achieve a growth of 125% by conducting research aimed at the Metsens’ strategic …

De onderzochte organisatie is een leverancier van wieler- en schaatskleding. Sinds 2012 is het produceren van teamkleding de kernzaak. De opdrachtnemer loopt de afstudeerstage intern op het kantoor van de organisatie. Opdrachtnemer Karlijn van Krimpen kreeg de opdracht om onderzoek te doen naar de klanttevredenheid …

Pepperminds is an organization which works with a large amount of young employees. Especially the last two years Pepperminds knew a large degrease of these employees. 284 employees have stopped working for Pepperminds over the last two years. Because of this degrease, Pepperminds wishes to gain insights …

This study is commissioned by OCLC to research the interest of customers of OCLC in hosted services. OCLC is a worldwide organisation that provides software and services to libraries in 170 countries. Libraries use these management systems to optimize their workflow. OCLC endeavours to satisfy the needs …

The number of primary rainforests in South-East Asia is in rapid decline since many formerly continuous forests become splintered as a result of human activities like mining, agriculture and silviculture. This study examined the effects of forest fragment size and logging on the tree carbon stocks and …

This report provides an analysis and evaluation of a survey into how stakeholders (employees and customers) of Exact can be activated to become ambassadors on social media. Exact wants to obtain insight in how internal and external stakeholders can have more engagement on how Exact presents itself to …

Met de invoering van de Zorgverzekeringswet in 2006 heeft de overheid getracht kostenefficiënte en kwalitatief hoogstaande zorg te stimuleren. De Overheid probeert dit te bewerkstelligen door de zorgvrager te laten kiezen bij welke zorgaanbieder en zorgverzekeraar hij zijn product afneemt. Hierdoor zal …

This report provides a conducted research on different attributes of the Leisure guest segment of the Hampshire Hotel Fitland in Leiden. The expectations and performances are measured in terms of 29 different attributes by a questionnaire, based on the customer satisfaction model of Akbaba . Furthermore, …

Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

De opdrachtgever van het onderzoek is Regionaal Steunpunt Leiden (RSP Leiden). RSP Leiden is een samenwerkingsverband met zes onderwijsinstellingen en een groot aantal scholen van het voorgezet onderwijs (vo). Regionaal Steunpunt Leiden (RSP) en Bètasteunpunt Zuid-Holland (BSP-ZH) werken sinds 2016 nauw …