Purpose This study aims to develop an understanding of how customers of a physical retail store valuate receiving location-based mobile phone messages when they are in proximity of the store. It proposes and tests a model relating two benefits (personalization and location congruency) and two sacrifices …

Voor het eerst in vijftig jaar zijn er op de Nederlandse arbeidsmarkt meer vacatures dan werklozen [1]. Omdat de druk voor ondernemers hierdoor sterk toeneemt is het relevant om te kijken of robots een oplossing kunnen bieden. Uit ons eerdere blogartikel [2] kwam naar voren dat klanten robots vooral …

When children drop out of school, either temporarily or permanently, this poses a significant problem for both children and society. In the Netherlands, care farms offering care-education programs for school dropouts are emerging. While there is evidence for their effectiveness, models explaining how …

We report research into the evolvement of a hybrid learning environment where education, companies and government successfully cooperate. This hybrid learning environment—one of the latest inventions in curriculum design—is special because it was neither intended nor planned by the parties involved. …

Although much research has been done into the importance of IT Capabilities (ITC), Digital Leadership (DL) and Digital Transformation (DT) with regard to organizations’ firm performance and ability to thrive in the current digital market, there is little research on qualifying which specific ITC and …

In the emerging sustainable Human Resource Management (HRM) literature, advocating to ‘rehumanize’ and pluralize HRM, dialogue is put forward as a silver bullet to cope with paradoxical tensions and pluralist workforces. This conceptual paper aims to add to the sustainable HRM literature by examining …

For organizations that use IT systems in their primary business or as support of their business processes, optimal alignment between the business strategy and their business information technology (BIT) is critical. However, achieving business information technology alignment remains challenging due …

An emerging body of research indicates that active arts engagement can enhance older adults’ health and experienced well‐being, but scientific evidence is still fragmented. There is a research gap in understanding arts engagement grounded in a multidimensional conceptualization of the value of health …

Hoe maak je als winkelier gebruik van de sterke punten van zowel je winkelpersoneel als een servicerobot? En zit de klant er eigenlijk wel op te wachten door mens-robotcombinaties te worden bediend? Nieuw onderzoek onder meer dan 1000 Nederlandse consumenten geeft antwoorden.

Many contend that end-state planning is no longer either acceptable or feasible. However, outside the formal planning system, communities do conceive radical proposals for the places they live in. Our paper makes a plea for a renewed appreciation of Utopias by revealing the diversity of such imagined …