This study is written to explore which in-flight service components influence the passenger satisfaction according to passengers who have taken a long-distance flight of a full-service airline from Schiphol Airport in Amsterdam. Since very few studies have been conducted to understand the influence of …

Social learning is the process of exchanging and developing knowledge (including skills and experiences) through human interaction. This key planning process needs to be better understood, given the increase and variety of non-planners influencing planning processes. This article explores who learns …

Increasingly aware of the importance of active lifestyles, many people intend to exercise more. One of the main challenges is to translate exercise intentions into actual exercise behaviour, the so-called intention-behaviour gap. To investigate barriers and enablers that affect this gap, we conducted …

Background Psychological aspects of labor and birth have received little attention within maternity care service planning or clinical practice. The aim of this paper is to propose a model demonstrating how neurohormonal processes, in particular oxytocinergic mechanisms, not only control the physiological …

With recent innovations in handheld mobile device technology, the capabilities ofmobile augmented reality have taken a leap as well. Many companies are investing in thistechnology to optimize their internal and external processes. This research aims to provideinsights into the relation between mobile …

This report is intended to collect, present, and evaluate the various solutions applied in individual operational pilots for their (upscaling and transnational transfer) potential, in terms of opportunities and barriers, over the short and long(er)-term. This is done by identifying the main characteristics …

In the last decade, the number of living labs focusing on environmental sustainability has risen in order to cope with the need for environmentally sustainable innovation. Although these multi-actor approaches allow for innovation, this alone does not suffice a society’s transition to becoming environmentally …

This paper analyses the effects of using gamification in an educational context to mediate learning behaviours and attitudes. Particularly, the relationships between the independent variables of game mechanics, elements, and dynamics (MEDs) and the dependent variables of student holistic development. …

BACKGROUND: Patients' self-care behaviour is still suboptimal in many heart failure (HF) patients and underlying mechanisms on how to improve self-care need to be studied. AIMS: (1) To describe the trajectory of patients' self-care behaviour over 1 year, (2) to clarify the relationship between the trajectory …

Frailty is the most common manifestation of serious health issues in the world, and it is becoming more prevalent worldwide as the aging population grows. Changes that occur in an individual during the aging process have physical, psychological, social, and environmental aspects that make an individual …