This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

Purpose: In long-track speed skating, drafting is a commonly used phenomenon in training; however, it is not allowed in time-trial races. In speed skating, limited research is available on the physical and psychological impact of drafting. The aim of this study was to determine the influence of “skating …

Nowadays, students often practice problem-solving skills in online learning environments with the help of examples and problems. This requires them to self-regulate their learning. It is questionable how novices self-regulate their learning from examples and problems and whether they need support. The …

The research justification report shows to what extent can Trinseo strengthen company culture in a hybrid workplace post-COVID. This research topic is part of ‘Organisation & People’ theme in the Working and Management tools (TWM22-TWM23). There are five information gaps that were formulated: 1. Company …

In 2009 the Hanze Honours College started the development of honours education and – programmes in our university with the support of money from the Ministry of Education. We now offer two types of honours programs: honours minors and honours talent programmes (HTP). The HTP is an extracurricular program …

Due to Covid-19 the way of working changed rapidly. Also the change of the work environment accelerated. A ‘new normal’ emerges because organisations and employees have discovered the advantages of working from home. This influences the use of the offices and thereby the corresponding facilities. Dutch …

Climate change and changing land use challenge the livability and flood safety of Dutch cities. One option cities have to become more climate-proof is to increase infiltration of stormwater into soil through permeable pavement and thus reduce discharge of stormwater into sewer systems. To analyze the …

During the 2015 Gorkha earthquake of 7.8 Mw that hit Kathmandu Valley, Nepal, numerous Nepalese Pagodas suffered extensive damage while others collapsed. Risk reduction strategies implemented in the region focused on disassembling historical structures and rebuilding them with modern material without …

Climate change and changing land use challenge the livability and flood safety of Dutch cities. One option cities have to become more climate-proof is to increase infiltration of stormwater into soil through permeable pavement and thus reduce discharge of stormwater into sewer systems. To analyze the …