This report shows the online customer journey of Hotel van Oranje. It finds that there are negative touch points with the younger generation and it is leading to customer dissatisfaction of the website. Key recommendations are:  A new responsive website for Hotel van Oranje  Monitoring the touchpoints …

Background Neck pain is a widespread complaint. People experiencing neck pain often present an altered timing in contraction of cervical muscles. This altered afferent information elicits the cervico-ocular reflex (COR), which stabilizes the eye in response to trunk-to-head movements. The vestibulo-ocular …

Background: Functional decline is common in nursing home residents. Nursing staff can help prevent this decline, by encouraging residents to be more active in functional activities. Questionnaires measuring the extent to which nursing staff encourage functional activity among residents are lacking. …

It is often assumed that ‘evaluation’ is about judging or assessing a particular piece of practice or intervention, for example after an initial pilot stage to determine whether to continue, or at the end of a programme of work to determine the impact on client behaviour and recidivism. What may be considered …

ABSTRACT Purpose To explore the usefulness of conventional tests for assessing spatial neglect and contrast these tests with daily challenges encountered by patients after discharge from rehabilitation to home. Methods A mixed method prospective study of 15 patients with neglect after a righthemisphere …

This dissertation was written in order to examine whether or not there should be European legislation regarding honour crimes. This question has been answered via a comparison of the Netherlands, the United Kingdom and France. Before it became possible to answer the main research question several aspects …

Introduction: Body composition and body circumferences are tools for health professionals to predict health risks and to evaluate a patient’s treatment. The BODPOD® is a validated device to determine body composition, but it is expensive and therefore not accessible for a lot of health professionals. …

This article focuses on difficulties that people with disabilities and reduced work capacity experience in employment and social participation, and on their rehabilitation goals, in order to make recommendations for policy and social and vocational rehabilitation service provision. A semi-structured …

Background: This study compares the assessment, treatment, referral, and follow up contact with the dispatch centre of emergency patients treated by two types of solo emergency care providers in ambulance emergency medical services (EMS) in the Netherlands: the physician assistant (PA), educated in the …

This report investigates prior experiences and impacts of the European Capital of Culture (ECoC) with the aim of informing preparation plans for Leeuwarden and Fryslân to organize the event in 2018. The long term benefits that the ECoC tend to be both tangible through improvements in facilities, and …