Much research has been conducted into the determinants of customer experience. However, these studies do not include relationship norms as a possible determinant of customer experience. Nevertheless, there are strong indications that the relationship norms used by a customer are an important factor in …

This report presents research on success factors of learning communities with a case study of the Innovation Lab Hanze International Business Office (further – Innovation Lab HIBO) at Hanze University of Applied Sciences Groningen, the Netherlands. The research project is a part of the broader research …

Biomimicry is an emerging discipline that aims at finding more sustainable solutions to human challenges through nature’s emulation. Biomimicry is multi/interdisciplinary as it calls for the collaboration among diverse disciplines. Jargons, different perspectives and mindsets characterizing the various …

Biomimicry is an emerging discipline that aims at finding more sustainable solutions to human challenges through nature’s emulation. Biomimicry is multi/interdisciplinary as it calls for the collaboration among diverse disciplines. Jargons, different perspectives and mindsets characterizing the various …

Purpose: Employment of young adults with chronic physical conditions entering the labor market after finishing post-secondary education remains behind compared to typically developing peers. The aim of this study is to evaluate changes in their paid employment levels after following a vocational rehabilitation …

In multiple cities with polytechnics and universities, companies have difficulty finding the proper well-educated candidates for their vacancies. These young adults do not stay within the city 's proximity to reside and work after having obtained their bachelor or master degree. Apart from job opportunities, …

The purpose of this research is to provide a framework which focuses on solving the problem of concentrated work in open-office plans. The results have identified multiple solutions for concentrated work and coupled this with important aspects to take into account to stay in touch with the identity of …

In Dutch higher education institutions, IT outsourcing (ITO) is becoming more common. New applications nowadays are executed from the ‘cloud’. But what to do with on premise applications? Can they also be outsourced? If so, what factors does a higher education institution have to consider when making …

The topic of this thesis is the translation of 2D concept art to 3D final asset and what the process of such a workflow, especially in the case of unclear or inconsistent concept art in terms of design and style. The concept art provided for the Fortnite project isn’t always as clear as it preferably …