Social media firestorms pose a significant challenge for firms in the digital age. Tackling firestorms is difficult because the judgments and responses from social media users are influenced by not only the nature of the transgressions but also by the reactions and opinions of other social media users. …

We designed a wine recommendation robot and deployed it in a small supermarket. In a study aimed to evaluate our design we found that people with no intent to buy wine were interacting with the robot rather than the intended audience of wine-buying customers. Behavioural data, moreover, suggests a very …

Background: Experiencing flow, an optimal psychological state, can support health and well-being. A developmental perspective on flow so far examines strategies to facilitate these experiences in the face of developmental losses such as ageing. People with disabilities experience restrictions in participation …

Several interventions have been developed to support families living with parental mental illness (PMI). Recent evidence suggests that programmes with whole-family components may have greater positive effects for families, thereby also reducing costs to health and social care systems. This review aimed …

In the rapidly evolving aviation sector, airports are pivotal as centers of infrastructure and economic activity. Despite advancements, the understanding of airport apron turnaround activities being developed for autonomous operations and their potential to transform key improvement areas remains limited. …

Purpose Social enterprises have proven to play a vital role in the transitions towards inclusive labour markets and sustainable economies. Yet, they often struggle to flourish within traditional economic systems due to the dual mission of pursuing social and commercial goals, leading to inherent tensions …

The chapter discusses the effect of hierarchically staging common entrepreneurship pedagogies (from passive, instructor-led to active self-steering) in an undergraduate level venture creation programme on its participants perceived ‘readiness’ to take ownership over their learning. Education literature …

Purpose of this study This study aims to better understand the deliberate design of student learning in living labs. Theoretical background The intended purpose of living labs in higher education is to integrate education, research and professional practice and thereby integrate initial learning (of …

Sickness absenteeism among flight crews is a pervasive problem disruptive to operations and costly for the employer. According to literature, exposure to certain schedule attributes has been associated with adverse health issues. However, the relationship between schedule characteristics and sickness …

Only recently have scholars begun to explore the cross-section connection of entrepreneurship and personal selling and introduced the notion of entrepreneurial selling. This study contributes to the emerging debate by addressing the personal selling role of business owners of small and medium-sized enterprises …