This document is a thesis based on research performed at the Hogeschool Utrecht, Utrecht, The Netherlands, for the master Project Management. Risk management is a tool to keep projects on track. The basic assumption is the connection between cause and effect. In a chaotic world this connection no longer …

At the moment the HZ does not measure their carbon dioxide (CO2) footprint. John Dane, who is a member of the board of directors has done a pledge during the climate change awareness week, which was organized in December by the HZ students to raise awareness about climate change and the need for sustainability …

Eutrophication because of heightened phosphorus and nitrogen input into freshwater ecosystems is an increasing problem, while at the same time phosphorus availability for agricultural purposes is decreasing on a high pace. B-Ware Research Centre and Radboud University Nijmegen developed a novel biocascade …

An improved Preventive Maintenance (PM) process has been created for Shell Pernis. The improved process has closed the loop of Maintenance Execution and Reliability Engineering. Added feedback loops and control points secured continuous improvement of PM plans. This made the process an end-to-end process. …

From the article: Within the HU University of Applied Sciences (HU) the department HU Services (HUS) has not got enough insight in their IT Service Management processes to align them to the new Information System that is implemented to support the service management function. The problem that rises …

Het hoofddoel van Bouwstenen voor Sociaal is de vraag van het netwerk om een werkbare tool van de belevingswaarde van Multifunctionele Accommodaties (MFA’s) te meten te honoreren. Op dit moment zijn er voornamelijk tools om de economische waarde van een MFA te meten en niet de maatschappelijke waarde. …

An extended SERVQUAL instrument is developed, validated and used to measure perceived service quality delivered to students by business schools in an emerging market economy. A longitudinal survey is conducted with selected students in their final year of study from two business schools in an emerging …

To obtain insight into facilitating factors for case management in dementia care, we conducted a qualitative study with 13 online focus groups (OFGs). Participants were professionals involved in dementia case management (N = 99). We used mind-maps and the method of constant comparison for analysis. Participants …

In de hedendaagse praktijk wordt BIM (gebouw informatie model) weinig gebruikt voor het beheren van vastgoed. Ook woningcorporaties, die ongeveer één derde van de woningvoorraad in Nederland beheren, gebruiken nog geen BIM in het eigen beheerproces terwijl de beheerfase wel onderdeel is van het concept …

The management problem describes the issues of the Missing Link with the app TimeTravel, Amsterdam Dam. The company use The Lean Canvas Business Model, but they did not follow the described steps by the author of the model. Therefore, some problems occur, and they might be a part of the research result. …