This paper presents an approach to organizational research that aims to produce research results that are both relevant and rigorous. The research approach combines the designing of a management tool with the testing of the tool using an action research methodology. The lack of relevance in organizational …

There is a central dilemma embedded in the relationship between teachers and researchers. Teachers know the story of the classroom well, but they are seldom asked to tell their stories, nor do they usually have the opportunity. Researchers, on the other hand, are skilled at telling certain things about …

Companies today are in the continuous improvement game continuously anticipating customer needs at the same time as reducing transaction costs. It’s a tough game, in which techniques evolve so fast that an organisation with rigid management cannot hope to keep up. Indeed, requirements for management …