This paper researches the problem about how the small, four-star, private hotel Navigare NSBhotel in Germany can improve guest satisfaction through an internal communication structure during the guest 's stay. The relevance in finding a solution to the above-mentioned problem is that the hotel currently …

Jobs of communication professionals are closely linked to transformations in society and therefore the role of these professionals is changing rapidly. Communication students must be prepared for the new demands put on communication professionals in the field. In Ede, a new curriculum in communication …

This strategic sales report is realized by Thomas Vos, a student at the University of Applied Sciences in Leiden. On behalf of Metsens, a strategic sales report has been written in order to gain growth. Metsens’ target is to achieve a growth of 125% by conducting research aimed at the Metsens’ strategic …

This research was conducted on behalf of the education of ‘Management in Healthcare’ at the University of Applied Sciences Leiden. The study of ‘Management in Healthcare’ is an dual education that is intended for working healthcare professionals to a middle manager position in the healthcare and welfare …

The final paper has been developed for CIBANK Bulgaria, as part of the final project for International Communication Management at The Hague University of Applied Sciences. The internship took place at International Office of CIBANK. The main goal of the research project was to develop a new internal …

This research was commissioned by the province of Groningen. The province of Groningen asked the question how the quality her bus stop data could be improved. The province of Groningen is ultimately responsible for public transport. The public transport bureau is set up in 2005 to arrange bus transportation. …

The objective of this study is to shed light on the added value of the services of five disciplines in M&A advisory in the SME domain: accountants, bankers, business brokers, fiscalists and lawyers. Theory is inconclusive in the added value of advisory services and research on the subject is hardly …

ABSTRACT This article argues that the role of the lecturer in an internationalised higher education institution is not limited to teaching internationally or interculturally diverse groups of students. Teaching staff members will normally be required to undertake a variety of tasks, which require different …