In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the …

De wereld is aan het veranderen, van een industriële samenleving naar een kennismaatschappij. Wat de samenleving van morgen nodig heeft, zijn mensen die probleemoplossend, kritisch en vooral ook creatief zijn. Het onderwijs heeft hierbij een sleutelrol. Hoe dit onderwijs er uit moet zien, is op meerdere …

Huiselijk geweld en kindermishandeling is een actueel onderwerp en komt veel voor in de samenleving. Tegenwoordig worden er veel workshops en voorlichtingen gegeven over dit onderwerp. Eén van de organisaties die een workshop aanbiedt over huiselijk geweld en kindermishandeling is het Kenniscentrum van …

Change agent capacity-building compendium.Due to increasing globalization, technological advances and sociological changes, the world is becoming more complex than ever. Complexity has gone from large systems, to organizational and individual levels. Today it concerns all aspects of society. The will …

In the past 5 years Electric Car use has grown rapidly, almost doubling each year. To provide adequate charging infrastructure it is necessary to model the demand. In this paper we model the distribution of charging demand in the city of Amsterdam using a Cross-Nested Logit Model with socio-demographic …

Presentation.

In our time, professions are passed on form father to child less and less, and some professions related to craftsmanship are disappearing, being replaced by industrial production. I come from a family of wooden artisan, and I witness what happened to my grandfather when he could not work anymore: deprived …

The BBI JU Stakeholder Forum 2017 brought together the bio-based industries community to facilitate discussion on the strategic direction for the BBI JU programme through constructive and open dialogue with stakeholders by encouraging cross-collaboration between them.The inaugural Stakeholder Forum took …

The European Public Relations Education and Research Association (EUPRERA) is an independent organization that aims at stimulating and promoting innovative knowledge and practices of strategic communication, organizational communication and Public Relations across Europe. Founded in 1959 and previously …

There is a wide diversity of projects undertaken to address urban resillience and climate proofing in the world. International knowledge exchange tools are evaluated with result: stakeholders demand tools that are interactive, open source and provide more detailed information (location, free photo and …