Mexico City airport is located close to the center of the city and is Mexico’s busiest airport which is considered congested. One of the consequences of airport congestion are flight delays which in turn decrease costumer’s satisfaction. Air traffic control has been using a ground delay program as a …

Since the first uptake of electric vehicles, policy makers are questioning how to rollout public charging infrastructure in an efficient manner, such that user convenience balances with costs of investment. In some metropolitan areas, the first phase of rollout has been passed, meaning an optimized deployment …

Rice quality is one key factor affecting consumption of rice not only in Rwanda but also in Africa, however the consumption of local rice remains low. This study aims to investigate the effect of rice quality produced on customer satisfaction in Rwanda.

Purpose The aim of this study is to evaluate the feasibility of a telehealthcare application for operable lung cancer (OLC) patients, consisting of ambulant symptom and physical activity monitoring (S&PAM) and a web-accessible home-based exercise program (WEP), and identify possible barriers for successful …

As a German conglomerate company specialized in electrical engineering and electronics, operates Siemens the world market with eight different divisions ranging from Power and Gas to Mobility. This study refers to the division Siemens Building Technologies (BT), the worlds market leader for energy efficient …

Dierenkliniek A is een dierenartspraktijk voor kleine huisdieren in Dorp A. Sinds juni 2016 beschikt de praktijk tevens over een tweede vestiging in Dorp B: Dierenkliniek B. Verder richtte de kliniek in 2014 Webshop A op, een online apotheek voor dieren. In Dorp A zijn er al jaren twee dierenartspraktijken: …

The research is conducted for Nissan Nederland. Since 2017, this company has changed their method of targets engagement. The goal of this change is dividing the method of targets of two car branches of Nissan Nederland, the private market versus the fleet market. The result of this change should help …

De behoefte aan een dienstbare, vernieuwende overheid die zich inzet voor veiligheid, bereikbaarheid en leefbaarheid groeit steeds meer. Daar speelt Rijkswaterstaat op in en verandert daardoor voortdurend. Daarom ontwikkelt Rijkswaterstaat iedere vier jaar een nieuwe organisatiestrategie en een bijbehorende …

The library of The Hague consists of eighteen buildings, scattered throughout the city. The main building, located in the city center, attracted more than 1.1 million visitors and customers in 2016. The library is part of the municipality of The Hague and the main building is actually integrated within …

Introduction This report is written for Personal Sports Club. This report will gain more insight into the customer satisfaction for Personal Sports Club. At this moment in time, Personal Sports Club has little to no insight in their customer satisfaction. That is why this research was needed. Background …