Hogeschool Leiden is momenteel bezig met de ontwikkeling van mijn.hsleiden.nl. Mijn.hsleiden.nl is een onlineportal die de studenten van deze hogeschool in de toekomst voorziet van alle gewenste informatie en functionaliteiten. Hogeschool Leiden is momenteel niet op de hoogte van de tevredenheid van …

The next generation fulfilment centres are large logistic properties that respond to the growth of business to consumer e-commerce. To respond appropriately, these custom-made properties have to provide an optimal environment aligned to the e-retail strategy to generate as much productivity, cost reduction …

According to several authors, such as Bunner-Sperdin and Peters (2009), Ogorman (2010) and Hokkeling and Mar (2012), hospitality can be defined as an interpersonal exchange, in which the host wants to give the best experience, whereby the physical, spiritual, emotional and social well-being of the patient …

STUDY DESIGN A prospective cohort study within care as usual. OBJECTIVE 1. To explore the psychometric properties of a baseline disability questionnaire designed to collect patients expectation. 2. To analyse relationships between satisfaction with care and treatment success in patients with CLBP. 3. …

Many people face the challenge of combining (severe) mental illness (SMI) with parental tasks. From the perspective of personal recovery it is important to understand more about the meaning of the strategies parents can develop to deal with the challenges and vulnerabilities that a mental illness may …

The impact of integrated working on professionals’ objective burden and job satisfaction was examined. An evidence-based intervention targeting frail elderly patients was implemented in the Walcheren region of the Netherlands in 2010. The intervention involved the primary care practice as a single entry …

Scant research has attempted to describe the value of NP practice for healthcare organizations in the Netherlands, the impact on organizational structures, and the division of jurisdictional control over prescribing. Other studies mostly focused on patient satisfaction with the NP role in comparison …

This research was commissioned by HA! Marketing, an independent internet marketing agency based in Rotterdam. HA! Marketing supports small retail businesses. They implement both executive and advisory work relating to internet marketing for these companies. HA! Marketing discovered that for their target …

Sinds de wet- en regelgeving rondom de Algemene Wet Bijzondere Ziektekosten (AWBZ) is gewijzigd in de Wet Langdurige Zorg (WLZ) en de Wet Maatschappelijke Ondersteuning (WMO), zijn er veranderingen gaande in de zorg. De rijksoverheid heeft met deze veranderingen in wetgeving, de regie veel meer teruggelegd …

This report provides a conducted research on different attributes of the Leisure guest segment of the Hampshire Hotel Fitland in Leiden. The expectations and performances are measured in terms of 29 different attributes by a questionnaire, based on the customer satisfaction model of Akbaba . Furthermore, …