Trust in AI is crucial for effective and responsible use in high-stakes sectors like healthcare and finance. One of the most commonly used techniques to mitigate mistrust in AI and even increase trust is the use of Explainable AI models, which enables human understanding of certain decisions made by …

This thesis examines how regenerative hospitality can be applied within the safari lodge sector in Southern Africa with a specific focus on community based tourism, conservation oriented value creation and long term livelihood development. The safari industry has traditionally operated through models …

Small and medium-sized enterprises (SMEs) in the automotive aftermarket are under increasing pressure to remain competitive while transitioning to circular business models, in line with Dutch sustainability goals. These SMEs, operating in areas such as auto parts, battery systems, maintenance, and damage …

The paper explores how Centres of Vocational Excellence (CoVEs) can achieve financial and operational sustainability beyond initial EU funding. Using the SECOVE project as a case study, it introduces a Hybrid Funding Matrix that integrates public, private, and commercial income streams. The model promotes …

A replacement of cars with conventional internal combustion engines (ICEs) by electric vehicles (EVs) is seen by many as a means to improve local air quality, reduce dependence on fossil fuels and CO2 emissions. The market for EV is slowly developing with a growing number of (subsidized) manufacturers …

Artificial intelligence (AI) is an emerging technology and offers opportunities for developing innovative products and services. Traditionally, innovation process models are tools to support innovation. However, existing innovation process models are criticized for being generic, rigid, and resource-intensive, …

There are many good reasons to use synthetic data instead of real data for research purposes. These reasons may range from the business sensitiveness of real data to increased cost of collecting real data in accordance with GDPR requirements. In this paper, we elaborate upon the potentials of the Large …

Abstract: The Problem-Solution Chain (PSC) models proposed in this exploratory paper are conceived as describing chains of problem-solution links, thereby modelling specific multi-link ‘problem-solving’ paths, typically (but not exclusively) from a high-level business problem to lower-level functional …

The adoption of electric autonomous vehicles (EAVs) is set to revolutionize airport ground operations. Airports are increasingly developing new autonomous innovation strategies to meet sustainability goals and address future challenges, such as shifting labor markets, evolving working conditions, and …

Presentation of an Alpha version of a Structured Process Framework for Digital Servitization. This framework is co-developed with practical experts during 2 years of action research involving 8 SMEs in the manufacturing industry. The framework is based on process models on servitization and business …