This paper reveals how the automatising of protocols ignited a public conflict between Dutch banks and their Small and Medium-sized Enterprise (SME) clients in the years after the Global Financial Crisis. The bank’s “infirmary departments” for Financial Restructuring and Recovery (FR&R) were accused …

The research explores urban farming in Amsterdam and Vancouver, focusing on sustainability, food security, and resilience. It highlights factors like urban density, space availability, and regulations. Amsterdam uses innovative spaces like rooftops, while Vancouver benefits from its layout and climate. …

Urban densification is a key strategy to accommodate rapid urban population growth, but emerging evidence suggests serious risks of urban densification for individuals’ mental health. To better understand the complex pathways from urban densification to mental health, we integrated interdisciplinary …

Municipalities often collaborate with other stakeholders in smart city projects to develop and implement technological innovations to address complex urban issues. We propose the shared portfolio approach as an alternative way of collaborating, because we have identified possible limitations when the …

In this paper, we present a digital tool named Diversity Perspectives in Social Media (DivPSM) which conducts automated content analysis of strategic diversity communication in organizational social media posts, using supervised machine-learning. DivPSM is trained to identify whether a post makes mention …

A public webinar about the possible role of household batteries in grid congestion management.

Co-creation in a quintuple helix, the art of including natural environments of society in a living lab that includes different types of stakeholders and monitoring the quality of this process of co-creation. In the last decade, co-creation has not only become a widely used concept in academic discourses …

Public innovation has come of age. It is now a distinctive field in its own right, and no longer overly reliant on evidence, concepts and norms derived from private sector research (for example Arundel et al., 2019; Windrum & Koch, 2008; Hartley, 2005; Bekkers & Tummers, 2018). A key feature of public …

Purpose of this study This study aims to better understand the deliberate design of student learning in living labs. Theoretical background The intended purpose of living labs in higher education is to integrate education, research and professional practice and thereby integrate initial learning (of …

The Middle East and North Africa region has been absent form stocktaking exercises on social accountability initiatives (SAI), an umbrella term to designate citizen-led tools aimed at socio-political change. We argue that this sidelining is unwarranted, given the proliferation of participatory governance …