In dit onderzoek is er gepoogd antwoord te krijgen op hoe Translink met haar kaart en klant gerelateerde bedrijfsprocessen zo optimaal mogelijk kan aansluiten op het nieuwe systeem voor ordermanagement. Het huidige ordermanagement van Translink is een op Microsoft Dynamics AX gebaseerd maatwerk pakket, …

BACKGROUND: Forming partnerships is a prominent strategy used to promote integrated service delivery across health and social service systems. Evidence about the collaboration process upon which partnerships evolve has rarely been addressed in an integrated-care setting. This study explores the longitudinal …

This paper describes a comparative case study that aims to uncover the quantifiable differences between non-interactive and interactive public displays in the urban environment. The study involved a large temporary interactive public display on a central city square showing a selection of custom-made …

This article provides a description of the emergence of the Spanish ‘Occupy’ movement, Democracia real ya. The aim is to analyse the innovative discursive features of this movement and to connect this analysis to what we consider the innovative potential of the critical sciences. The movement is the …

In the wake of increasing and seemingly inexorable waves of migration to the developed countries of the world, one of the greatest challenges of our time is to preserve social cohesion in the host societies. To achieve this, the integration of immigrants in the host society is essential; however, too …

Dynamics of cluster development: lessons from Energy Valley.

Clusters development takes place in an increasingly changing and complex context where global and local developments are interconnected. Various regional and innovation studies recognized the need for place-based studies to include the larger context in which clusters and regions are found. Interest …

Clusters development takes place in an increasingly changing and complex context where global and local developments are interconnected. Various regional and innovation studies recognize the need for place-based studies to include the larger context in which clusters and regions are found. Interest and …

This doctoral thesis describes three case studies of service engineers participating in organizational change, interacting with managers and consultants. The study investigates the role of differences in professional discourse and culture when these three professional groups interact in organizational …