This paper describes a business process and organizational re-design and implementation project for an e-government service organization. In this project the initial process execution time of a Virtual Private Network (VPN) connection request has been reduced from some 60 days to 2 days. This has been …

The Dutch society of today is a very mixed one. Different cultures from all over the world come together in one small country. One of the reasons that the Dutch society contains so many different cultures is because of its colonial history. The Surinamese population is one of the many ethnical minorities …

BACKGROUND: Paratonia is one of the associated movement disorders characteristic of dementia. The aim of this study was to develop an assessment tool (the Paratonia Assessment Instrument, PAI), based on the new consensus definition of paratonia. An additional aim was to investigate the reliability and …

How far can we go with a lightweight structure that consists of almost weightless twigs? At what point does wicker need support from an additional structure? And how can we scale up a traditional technique, which is usually related to basket weaving and small objects, to the scale of architecture? These …

The study was conducted on Vision Finance a microfinance institution of World Vision in Rwanda. The major research question focussed on determining the factors that have contributed default on loans disbursed to PLWHA clients by Vision Finance. Results show that chronic illness and death disrupt businesses, …

The research question of this study is 'To what extent shows the response of the UN Security Council to the conflict in Darfur a shift from the norm of Westphalian sovereignty towards the norm of 'sovereignty as responsibility'? Three periods are analyzed: the initial reaction of the Security Council …

The content in this document is the result of a two-year project on blended learning in the initial teacher training programme of INHOLLAND University for Professional Education. Research and design of innovative learning practices was conducted by the INHOLLAND Centre for eLearning. This document offers …

The sources of productivity have always been the main subject of economic debate because they are the main determinants of profitability and competitiveness. In order to improve productivity we should be able to identify the sources of productivity. This article presents a method for measuring the sources …

Visual Power Networking is a facilitation technique best suited for the early phases of a conference, when delegates should get to know each other and initial contacts should be made amongst delegates.

Editorial. The question of 'how teachers learn' is important because answers to this question may result in recommendatons for the improvement of both initial teacher education and the further professional development of teachers. All five articles in the special issue address this question.