The impact of service quality dimensions, food and beverage quality and price fairness on student satisfaction

A strong internal communication structure is the succes factor for an organization. The internal communication structure influences the hospitality performance of the serving staff. For Mercador Café in Porto I conduct research to find out what measure Mercador Café can implement for its serving staff …

the role of higher education in fostering young professionals’ global competence

This study investigated how job satisfaction influenced organizational commitment which, in turn, influenced employee turnover intention among medical staff in a Chinese hospital in Beijing. Data were collected from 107 hospital employees using a questionnaire-based survey. The survey measured various …

Het onderzoek naar een uniek zakelijke dagarrangement die voor een stijging in de boekingen zal zorgen 

Sustainability has grown to be an important topic in wine-making in the past years and is now more relevant than ever, as the wine industry is experiencing a shift to a more environmental-friendly production of wine. The goal of this research was to identify the consumers’ preferences for the different …

While there has been an increase of research into career mobility and success separately in recent years, few have combined these dimensions and much less have done so for the global, seemingly dynamic hospitality industry. So, what are the effects of mobility on success for hospitality professionals …

Flint is het theaterhart van Amersfoort en een bedrijf waar de kernwaarden proactief, persoonlijke aandacht, plezier, theaterbeleving en lef bijdragen aan het hoge niveau van gastvrijheid. De gastvrijheid en gasttevredenheid zijn begrippen die steeds belangrijker worden in de hospitality branche. Eén …

This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …

Bij het bepalen van de bedrijfswaarde van een onderneming worden er diverse uitgangspunten genomen. Dit zijn de factoren die de bedrijfswaarde beïnvloeden. Deze factoren zullen per sector verschillend zijn. In dit beroepsproduct is onderzocht welke factoren van invloed zijn op de bedrijfswaarde van een …