This dissertation investigates how an NGO like PETA (People for the Ethical Treatment of Animals) can recover its brand equity after this was damaged due to a scandal. The focus was on improving perceived service quality as this appeared to be a very important aspect of brand equity that is damaged severely …

Presented at Conference: IPMA World Conference 2014, At Rotterdam, The Netherlands, Volume: 28 A taxonomy is used for classifying things in general. For the purpose of this paper it is a systematic classification of competences into hierarchical groups where each sublevel constitutes a breakdown of the …

This article provides an introduction to the topic of multinational management. Multinational management employs a set of principles, theories and models, forming a systematic framework for managing organizations in a global context. This introduction will provide an embarkation point so as to demystify …

The research was designed for international students who followed the European Studies four-year English program at The Hague University, as an increasing number of international students are coming to receive their higher education in the Netherlands. Foreign students need to adapt socially and academically …

This summary provides an overview of research conducted on FEMM and its contribution to the right to health for women in the EU. FEMM is a non-governmental organisation operating in the field of women’s health. Specifically, FEMM uses the indicators of the reproductive system, such as hormonal imbalances, …

The purpose of this research is to document research conducted on the topic of statelessness in the European Union. The main question of this research is: How can the European Union succeed in eliminating statelessness in the European Union member states? In order to answer this question, different research …

The introduction of the program ‘working to learn and learning to work’ for the bachelor students at the department Logistics Management (of the HU) has adopted a next level of competence awareness with their students. The introduction of the working and learning program kicked off 4 years ago with an …

“So why do we assume our teachers pull at the right end of the rope?” This question was raised during a discussion concerning the intercultural competences of our faculty in comparison to the perceived disappointing level of intercultural competences of our graduates. Intercultural competence development …

Self-tracking devices and sustainable employability.Employees’ level of sustainable employability is influenced by their health. In our study we tested whether self-tracking devices – devices that provide the user with reliable and continuous feedback on one or more health domains – can be useful tools …

Activity-Based Working (ABW) is supported by work environments that combine hot-desking with a variety of workplaces, designed to support different types of activities. While the advantages of these work environments in terms of efficiency are undisputed, their effectiveness with respect to job performance …